As you send messages on behalf of others, you might sometimes want the replies to go to an email address other than the senders. In the Address step of the message editor, you can select an alternate Reply-To address to manage the destination of these replies. This address will receive all return messages sent from the recipient's email client.
To set an alternate Reply-To Address:
- In the Email Composer, open the email you want, & in the Settings tab, select the Sender you want from the dropdown.
- For legacy emails, open the legacy email you want, & in the Address tab, select the Sender you want from the dropdown.
Automated replies (e.g. out-of-office notices)
These messages do not follow the normal reply rules. These replies will route to either the Reply-To or the From address, depending on the email client. The most effective way to manage these responses is to create rules in your email client (to bypass your inbox).