When creating a new email, you can start from a Blank Message and configure it as your default layout for the entire account. Setting up a customized blank message helps multi-user accounts maintain consistent branding, design, and settings across all new emails.
Quick Reference (Advanced Users) – Click to Expand
- Access: Go to Outbound › New Message and select Blank Message.
- Customize: Define global styles, sender details, and layout defaults for your account.
- Save: Once updated, the blank message becomes your organization’s default starting point for all new emails.
- Best for: Teams who want a consistent branded structure for every new message.
Try it like this: Open your Blank Message, set your brand
colors and fonts in Global Styles, and add a default header
and footer row. Save it to ensure every new email starts with the same layout.
Email Composer
Configure your blank message in the Email Composer with default settings and design elements such as:
- Subject and sender information
- Global styles for fonts, colors, and layout width
- Default rows and content blocks (e.g., logo, header, footer)
- Padding and spacing settings
- Dynamic content or personalization placeholders
Customize the Blank Message
To customize the default blank message:
- Go to Outbound › New Message.
- Select Blank Message.
- Open the message and apply your desired styling and structure.
- Add your standard design elements, such as a logo and footer.
- Save and publish it as your default Blank Message.
This setup ensures that every new email created in your account will automatically start with these default configurations.
Account-Level Defaults
Admins can configure account-level blank message settings to apply consistent branding for all users. These settings include:
- Default Subject Line and Sender fields
- Standard color palette and typography under Global Styles
- Reusable header and footer rows
- Preset row structures for typical message layouts
Best Practices
- Include only universal elements (e.g., header, logo, footer) in your blank message.
- Test your blank message on both desktop and mobile before saving as default.
- Document your brand style guide so new users understand what elements to keep or edit.
- Review your default blank message quarterly to ensure it reflects current brand standards.