You can send an email directly from the All Contacts page to a single contact, a group of contacts, or one or more segments. This is useful when you need to reach a specific subset of your database without creating a new program or navigating through the Email Composer first.
Quick Reference (Advanced Users) - Click to Expand
- Send to a segment: Open the segment → Send message.
- Send to multiple segments: Check segments in the list → Send email.
- Send to a single contact: Hover the row → envelope icon.
- Send to multiple contacts: Select contacts → Send email.
- This action opens the Email Composer with your recipients pre-selected.
Try it like this: Quickly send a follow-up message to attendees by opening your “Event Attendees” segment, selecting only the people who did not register for Part 2, and clicking Send message to draft a targeted reminder.
Send Email to a Segment
From All Contacts
- Go to Audience Center → All Contacts.
- Find the segment you want.
- Hover over the segment row → click More actions → Send email.
From the Segment View
- Go to Audience Center → All Contacts.
- Open the segment by clicking its name.
- Click Send message in the upper-right corner.
Send Email to Multiple Segments
- Go to Audience Center → All Contacts.
- Filter or search to display the segments you want.
- Select the checkbox next to each segment you want to include.
- From the blue action bar at the top, click Send email.
Send Email to a Single Contact
- Go to Audience Center → All Contacts.
- Select any segment to open its contact list.
- Locate the contact and hover over their row.
- Click the envelope icon to start your message.
Send Email to Multiple Contacts
- Go to Audience Center → All Contacts.
- Click a segment name to open its list of contacts.
- Select the checkbox next to each contact you want to include.
- From the blue action bar at the top, click Send email.