Standard Reports
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Where can I find the multiple choice responses from my email message?
Reporting for the responses to your Multiple Choice Block can be found at the bottom of the Sent M...
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How to View Sent Email Message Reports
The Sent Message report provides some important statistics on the performance of both your individ...
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Ignore Clicks on the "View in Browser" Link
In Custom Account Settings, you can easily set your email reports to ignore clicks on the "View in...
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Identifying the Device and Client for the Sent Message Report
In the Device and Client tab of the Sent Message report, you can see the Device and Clients used b...
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Ignore Activity from Known IP Addresses
If you see activity in your reports coming from your internal use of Act-On or from anti-spam emai...
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False Opt-Outs & Email Clicks
False Opt-Outs You may see an unrealistically high number of opt-outs in your emails which can ske...
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Calculating the Clicked Rate in a Message Report
In Act-On, the message reporting percentages for Opened, Bounced, Did Not Open, and Clicked are di...
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The Sent Email Rollup and Best Performing Reports
The Sent Messages page includes two reports with useful data on your recent emails: Message Rollup...
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Calculating Email Opens
The main way Act-On tracks email opens is through a tracking pixel. This is a very small (1x1) ima...
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What Are Triggered Messages?
Automated emails that come from your Act-On Forms, Webinars, or Automated Programs are also known ...