Act-On's built-in Webex integration now supports Webex Webinars (New) in addition to the classic Webex Events connector, and runs on Webex's latest API version.
Why this matters: You can run both connector types side by side, so switching to the newer Webex Webinars product doesn't mean giving up any events you still run through Webex Events (Classic) - and the new connector's OAuth 2.0 support means your team can log in with SSO.
What's Changing
Act-On's built-in webinar integration with Webex now supports Webex Webinars (New) and uses Webex's latest API version.
The following changes are included with the upgrade
- There are two options to connect to Webex and they can be used concurrently. Users can connect to Webex Events (Classic) or Webex Webinar (New) or both:
- Webex Webinars (New) uses Webex's OAuth 2.0 service which also supports SSO logins
- The webinar list view from Automations > Webinars page displays both webinar types in the Upcoming and Past tabs. Classic webinars are tagged with an Event label and the new ones with a Webinar label:
- Webinar Emails have an updated Registration Block with calendar links to Outlook and Google Calendar:
When
This update was released on March 15, 2023.
Customer Impact
Customers already connected or those planning to connect to Webex will have the ability to establish a connector for Webex Webinar, in addition to the connector for Webex Events.
What's Next
Act-On later upgraded Webex webinar registration forms further - see Webex Webinars and Act-On Upgrade: Released!
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