Webex Webinars (New) and API Upgrade

  • Updated

What's Changing

Our built-in webinar integration with Webex now supports Webex Webinars (New) and uses Webex's latest API version. 


This update was released on March 15, 2023.

Customer Impact

Customers already connected or those planning to connect to Webex will have the ability to establish a connector for Webex Webinar, in addition to the connector for Webex Events.

The following changes are included with the upgrade

  • There are two options to connect to Webex and they can be used concurrently. Users can connect to Webex Events (Classic) or Webex Webinar (New) or both:
  • Webex Webinars (New) uses Webex’s OAuth 2.0 service which also supports SSO logins
  • The webinar list view from Automations > Webinars page displays both webinar types in the Upcoming and Past tabs. Classic webinars are tagged with an Event label and the new ones with a Webinar label:
  • Webinar Emails have an updated Registration Block with calendar links to Outlook and Google Calendar:

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