Why Can't I Delete This User?

  • Updated

You cannot delete a marketing user if they have Admin privileges. Remove the Admin permission to delete the user. Here's how:

  1. When signed in as an administrator, go to SettingsUsers > Marketing users tab.
  2. Hover over the user you want & click Edit permissions:

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  1. Toggle off Has administrator access. & click Save Changes.

Now, you will be able to delete this user.

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