Sending reminders and follow-ups around a webinar is standard practice - and Act-On lets you build both as part of the Automated Program tied to that specific event, right from the Webinars feature.
Why this matters: A reminder close to the event reduces no-shows, and a follow-up segmented by attendance (attended vs. no-show) lets you keep the conversation going with the right message for each group.
Create a reminder or follow-up
- When signed in to Act-On, go to Automation > Webinars.
- Click on the webinar title you want.
- Click New Reminder Message or New Follow-up Message.
- Start with a Blank Message or use a Draft, Template, or Sent Message & design your message in the Email Composer. You can also:
- Upload Email Code or create a Plain Text Message.
- Create a message with the legacy email composer (menu at the bottom). See the Legacy Email Composer User Guide.
Disclaimer: This Classic Webinar Guide applies to Webex Webinars. For help with Zoom and Citrix GoToWebinar webinars, see our series of related Zoom and Citrix articles.
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