Using SMS
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How to Create an SMS Message
To create and send an SMS message, go to SMS > Messages and click + Create SMS Message: Changes t...
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How to Send a SMS Message
SMS Readiness The 3 requirements to send an SMS are: A message title, Recipients, Message text A...
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SMS Settings
Act-On Administrators control how many messages you send in a week or month, when your team can se...
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SMS Interactions
SMS recipients can send specific reply words to get information, opt out, or opt back in. It is he...
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Customize and Send SMS Welcome Messages
When contacts opt in to SMS marketing, Act-On can automatically send a confirmation SMS, so long a...
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Send SMS from an Automated Program
Including an SMS in your Automated Journeys is a great way to use SMS in your marketing efforts. I...
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How to Use the SMS Link Shortener and Tracker
Act-On's Link Shortener for SMS includes a custom short link that uses your Custom Marketing Domai...
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How to Use SMS Personalization
SMS personalization works similarly to the Email Composer, but you define a Max length. Max length...
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How to Create List Segments with SMS criteria
When you send an SMS Message, you have to choose an existing Segment or Marketing List. You cannot...
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How to Identify the Cell Phone field on your Marketing List
You must tell Act-On what field contains the cell phone number when you send an SMS. Follow this g...
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International SMS - Credits by Country
Sending International SMS (outside of US & Canada) is an optional setting that Act-On Administrato...