Nicolas Redmond
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Activity overview
Latest activity by Nicolas Redmond-
Nicolas Redmond created a post,
Can's Scroll in Report Tab to See Details on Opt Outs/Spam
Is anyone having this issue today? When I view a single-send email, I can scroll within the HTML version, Text version, and even the Device/Client tab. However, I can't scroll in the Report tab to ...
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Nicolas Redmond commented,
Can a marketing user that has Not allowed to Launch selected on them be able to send test messages to themselves still?
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Nicolas Redmond commented,
In your example: A recipient opens an email 0 times and has 8 clickthroughs = 1 total effective opens How does a person not open an email, but can click around on it? That, to me, is very confusi...
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Nicolas Redmond created a post,
How to Determine Which Act-On Contacts Are Not In Our CRM
Hello there! I would like to find out what the best way is for me to know which Act-On contacts are currently not in our CRM. We mostly use static emails lists that we receive from our team that co...
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Nicolas Redmond commented,
Are these IP Addresses only for internal purposes? If a customer is having trouble receiving our emails because they were previously soft bounced for "spam-related" reasons, could these IP Addresse...
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Nicolas Redmond commented,
When I put in someone's email address to receive alerts, what is the sender email address? Is it root@act-on.net, or something else?
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Nicolas Redmond created a post,
Searching for Sender Email Address for all Email Sends
Hello community! Is there a way to search through all email sends based on the sender email address? For example, I want to pull all of the email sends we did in our account that had "billy@company...
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Nicolas Redmond commented,
Sorry for the late response, but that was one way that I have thought of! That would totally work if the lists I was working with were static. However, some lists I use are Dynamic lists that...
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Nicolas Redmond commented,
Great! I believe that solved it!Thanks.------------------------------Nic Redmond-------------------------------------------------------------------------Original Message:Sent: 02-18-2019 12:1...
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Nicolas Redmond created a post,
Uploading Secondary Email Addresses
Hi Community!When you upload an Excel list into Act-On, it gives you some options to rename columns or keep as is:If I have another column that has secondary email addresses, I can't rename t...