Nicolas Redmond

Hey Tatiana! This has helped my process SO MUCH! I can't thank you enough on this!

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• February 17, 2022 22:24
• 0 votes

Hi Tatiana! All of our contacts are from Microsoft Dynamics and sync every day into Act-On. With that connection to the CRM, we also connect the Act-On lead scores to the contact's CRM profile for ...

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• February 11, 2022 15:16
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Using Hard Bounces as a Lead Scoring Option

Hi there! I am looking for a way to give a contact a negative score if they have ever hard bounced from our marketing emails. I see that you can score based on other email activity such as clicking...

• Nicolas Redmond
• February 09, 2022 21:45
• 2 followers
• 5 comments
• 0 votes

For the Response Page property, is there an option to have BOTH a rich text response and a PDF download when someone submit their form?

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• July 22, 2021 19:15
• 0 votes

Can contacts go through an early exit instead of opting out of our emails?

Our team has been creating automated programs for email campaigns recently. We have noticed in our monthly opt out reports that most people are opting out from our automated programs than our singl...

• Nicolas Redmond
• June 10, 2021 16:58
• 3 followers
• 1 comment
• 0 votes

Are there certain privileges that need to be enabled in order to see the "More Actions" in the subscription category list? I am not seeing that anywhere when we open up the list.

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• February 16, 2021 14:18
• 0 votes

Can a marketing user that has Not allowed to Launch selected on them be able to send test messages to themselves still?

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• May 26, 2020 17:25
• 0 votes

In your example: A recipient opens an email 0 times and has 8 clickthroughs = 1 total effective opens How does a person not open an email, but can click around on it? That, to me, is very confusi...

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• May 26, 2020 15:33
• 0 votes

Are these IP Addresses only for internal purposes? If a customer is having trouble receiving our emails because they were previously soft bounced for "spam-related" reasons, could these IP Addresse...

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• December 03, 2019 17:50
• 0 votes