Act-On Anywhere brings the power of Act-On messages to your Microsoft Outlook account. It is a web-based add-in accessed directly from Outlook. Act-On Anywhere for Outlook (2023 version) has been updated to improve the user experience.
Essentials to Get Started
You need an active Act-On account to use Act-On Anywhere. It is available to marketing and sales Act-On users, including CRM users.
Platform Support
Act-On Anywhere (2023 version) is available on the latest versions of the following platforms used to access Outlook:
- Windows 10 and 11
- Mac OS X v10.10 "Yosemite" or later; Office on Mac must be installed
- Web browsers: Chrome, Edge, Firefox, and Safari (WKWebView required)
- Outlook 2016 or later (Windows & Mac)
Instructions
Remove All Previous Versions
The previous (legacy) version was available as a Windows Outlook desktop plug-in and a Chrome browser extension for Outlook.com. If you have any of these, remove them all as follows:
Windows Outlook Desktop Plug-in
- In Windows, go to Settings > Apps > Installed apps > search for “Act-On Anywhere”.
- Find Act-On Outlook Extension, then on the right, click and select Uninstall:
- Follow the instructions to complete the process.
- Repeat this step for the installed app Act-On Outlook Extension Installer (shown above).
Chrome Browser Extension for Outlook.com
- In your Chrome browser at the top right, click > Extensions > Manage Extensions.
- Find the Act-On Anywhere tile and click Remove:
Install 2023 Version
- In your preferred browser, go to https://aka.ms/olksideload. This opens Outlook on the web, then loads the Add-Ins for Outlook dialog after a few seconds.
- In the left menu, click My add-ins, scroll down and in the Custom Addins section, click + Add a custom add-in, and select Add from File:
- You need to save the program XML as a new file. In a new browser tab, copy and paste the following URL:
https://downloads.actonsoftware.com/release/manifest.xml
Right-click anywhere on the page, and click Save as:
- Back in Outlook, find and select your saved XML file, then click OK.
- In the Warning pop-up that appears, click Install to continue.
- The Act-On Anywhere add-in tile appears at the bottom of the Add-Ins window:
The add-in has been added to your Outlook account.
Next Steps
For information on accessing and using Act-On Anywhere, see the Act-On Anywhere for Outlook (2023 version) User Guide.
Having problems? See the Act-On Anywhere for Outlook (2023 version) FAQs.