2025

New Email Composer: Enhanced Preview Capabilities

What’s ChangingLive Preview URL for Email Drafts and TemplatesYou can now access a live preview URL for your email drafts and templates, similar to the existing feature in the new Landing Page Composer. This allows you to easily share a real-time view of your email with external stakeholders and integrate with third-party content review platforms for streamlined collaboration.Access the live pr...
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New Landing Page Composer: Feature Complete

What’s Changing We are excited to announce that the new Landing Page Composer has reached feature completion and continues to be available in open beta for all customers! The new Landing Page Composer features an easy-to-use drag-and-drop interface for building and managing Landing Pages. This updated experience is intended to replace the older composer, offering a more intuitive design similar...
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New Landing Page Composer: HTML Code Landing Pages

What's Changing We are introducing the ability to create HTML Code Landing Pages using the New Landing Page Composer. This update allows users to take advantage of the new composer draft & publish workflow for Landing Pages created outside of Act-On, making it easier than ever to take advantage of our full suite of marketing automation capabilities using these assets. Key features include: Ne...
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New Landing Page Composer: Live Preview

What's Changing The New Landing Page Composer is getting even better with the addition of an enhanced Live Preview functionality. This allows you to preview your Landing Page in a separate browser window, independent of the composer interface, making it easier to see exactly how your page will appear to visitors. This is especially helpful for customers who have approval processes outside of Ac...
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New Landing Page Composer: Gated Content URLs

What’s Changing We are adding support for Gated Content URLs within the New Landing Page Composer. This feature allows you to provide visitors with automatic file downloads upon Form submission when they access the Landing Page via a specific URL tied to that content. The process for configuring gated content files on a Form remains the same within the Form composer. For both new and legacy co...
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New Landing Page Composer: Template Catalog

What’s Changing We’re introducing a Landing Page Template Catalog to the New Landing Page Composer, giving Act-On users access to a large collection of professionally designed templates. This new catalog mirrors the experience introduced in the New Email Composer, allowing users to browse, preview, and use modern templates as a starting point for their landing pages. Users can access the catalo...
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New Landing Page Composer: Map Content Block

What’s Changing We’ve added a Map content block to the new Landing Page Composer, bringing us closer to functional parity with the legacy composer and significantly improving the experience of adding location maps to your Landing Pages. Add a static map by dragging the Map content block into your design from the Content tab of the sidebar on the right (Learn more): Once added, a modal allows y...
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New Landing Page Composer: Templates

What’s Changing We are launching Landing Page Templates for the New Landing Page Composer. Marketing users can now save time and maintain a consistent brand experience by creating reusable templates for the new composer. Templates can be created from scratch or built from an existing new composer Landing Page. Users can also duplicate templates & organize them with tags and folders. Each templa...
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Open Beta: New Landing Page Composer

What's Changing We're excited to announce the beta launch of our new Landing Page Composer! The new composer offers a modern drag-and-drop builder, a unified editing experience between emails and Landing Pages, mobile-specific design configurations, and a Draft & Publish workflow with autosave. Learn more Key Features (Beta) The core functionality of the new Landing Page composer will be availa...
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Technical Improvements for Microsoft Dynamics CRM Users

What's Changing We've made some technical improvements to how Act-On integrates with Microsoft Dynamics. This makes syncing more efficient & paves the way for all Dynamics users to take advantage of Act-On's newest contact management tools. Users won't notice much change in the application as a result, except in one area. When sending an email to Dynamics leads or contacts, Act-On now creates ...
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New Email Composer Launch

What’s Changing We are excited to announce that the new Email Composer has come to prime time as the primary email creation experience in Act-On! Label Transition Emails and templates created using the new composer will no longer be tagged as “BETA”. Additionally, any email or template created using the old composer will now be tagged as “Legacy” in all lists: Entry Points When starting a new ...
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New Email Composer: Make a Landing Page

What’s Changing Act-On users are now able to create Landing Pages from standard emails created in our new Email Composer. These new Landing Pages will be editable in a brand-new Landing Page Composer, which delivers much of the functionality of our existing Landing Pages while modernizing the experience in alignment with the new Email Composer. Notably, certain blocks are not supported in Landi...
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New Email Composer: Email Template Catalog

What’s Changing We are excited to announce the launch of an entirely new template catalog for our new Email Composer, bringing an updated set of email templates for customers. This new catalog offers a rich selection of templates, accessible directly from the Email Templates page. Customers can browse templates in grid or list views, filter by category, search by keyword, and select templates ...
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New Email Composer: Opt-in Campaign

What’s Changing Our new Email Composer can now be used to build targeted opt-in campaigns for role-based email addresses (e.g., info@company.com, sales@company.com), which are normally suppressed in email campaigns due to deliverability risks. This feature, accessible via Lists > Other Lists > Bounces & Opt-Outs > Allowed contacts with generic email aliases > Opt-In Campaign, provides a straigh...
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New Email Composer: REST API Support

What’s Changing The Act-On REST API now fully supports emails created in the new Email Composer. The following endpoints work seamlessly with both new and old composer emails without changes to the existing API payloads: Send a message Resend a message Update a template or draft message Delete a message Get message HTML contents An additional parameter isnewcomposer has been added to the Add ...
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New Email Composer: Event Triggered Emails

What’s Changing The new Email Composer now supports Event-Triggered Email (ETE) templates. Users can now designate a template as an ETE template in the new Email Composer & share it with developers directly, including sending a code example payload and adding notes. Additionally, users can quickly create an ETE-ready template from a draft or sent email: Learn more When This feature was releas...
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New Email Composer: Send Message from Reports

What’s Changing Users now have the option to send & create emails using the new Email Composer directly from specific reports for sent messages, Landing Pages, and Forms within Act-On. By selecting various metrics (e.g., unique clicks or visits) within these reports, users can access the new email composer pre-configured for the selected audience. This feature supports targeted email sends to s...
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New Composer Emails Supported in Data Studio

What's Changing Data Studio exports now support emails created in the new Email Composer for Campaign and Message Inclusive Filters: When This feature was released on October 10, 2024. Customer Impact For Data Studio customers, the exports can now be configured to specifically include campaigns and messages created from the new composer, ensuring that your external analytics can include all em...
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New Email Composer: Upload HTML Code

What's Changing We are introducing the ability to manually enter or upload previously created HTML code directly in the new Email Composer. This feature mirrors the upload email code capability from the legacy composer but with enhanced functionality, including a side-by-side code editor and live preview. Additionally, when uploading HTML, the new composer automatically optimizes the code by im...
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New Email Composer: Dynamic Image

What’s Changing We are launching the Dynamic Image feature in the new Email Composer. This feature allows users to configure Image blocks in emails to display specific images based on recipient data. If a recipient's profile contains an image URL (from sources such as Act-On contact segments, Marketing Lists, or extended lists), the block will render that image. Users can also set a fallback im...
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New Email Composer: Poll Block

What's Changing We are launching a Poll block in the new Email Composer. This block works similarly to the Multiple Choice block in emails designed in the legacy email composer but makes it easier for recipients to respond and update their answers. Learn more When This feature was released on September 26, 2024. Customer Impact Customers can now send out single-question polls from within the ne...
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New Email Composer: Event Block

What's Changing The new Email Composer has a new block called the Event block. Users familiar with the Time & Place block in emails designed in the legacy email composer should feel right at home with the new Event block but will be happy to find some great improvements for you and your recipients. The block allows you to showcase both In-person and online events, and includes the following fea...
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New Email Composer: Blank Message Setup

What's Changing The new Email Composer has been updated to support customizing the blank email experience. From the Email Templates page, users can configure their blank message setup that will be used every time someone on their account starts an email from scratch. Users can configure a variety of default settings and design elements, including: Subject & sender Global styles, rows, & conten...
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New Email Composer: Send Test Message to Test Segment

What's Changing The new Email Composer has been updated to support the ability to send a test email to an entire test segment, similar to the legacy email composer. Simply create a new email in the new composer, click Test email, and click Add test list recipients. Learn more When This feature was released on September 26, 2024. Customer Impact Customers can now save time when they need to send...
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New Email Composer: Add Recipients & Resend

What's Changing For emails created using the new Email Composer, you can now add recipients & resend after the initial email has been sent. The functionality carries over from emails created in the legacy email composer: Add additional recipients and specify your send method (now or later). The design and settings for the email cannot be updated. Opens and Clicks for all recipients are grouped...
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Enhanced CRM Push Settings for Act-On Contacts Forms

What's Changing Act-On Contacts settings give you various ways to control what data changes can be pushed to your CRM. We've made some enhancements in Forms to allow you to override the Act-On Contacts list push policy. In Settings > Data Management > Contact Mapping, the list push policy controls what data Act-On can send to the CRM. Turning off Allow Push blocks updates to existing contacts ...
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Update Subscription Step in Automated Programs (Act-On Contacts)

What's Changing We've introduced a new step type in Automated Programs that allows you to update the subscription status of contacts who are enrolled in the program. To use this step, pick one or more of your customized subscription categories and choose to subscribe contacts (Set to true) or unsubscribe them (Set to false): When This feature was released on September 19, 2024. Customer Impac...
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GoToWebinar Registrations in Act-On Contacts

What's Changing For Act-On Contacts users who have an integration with GoToWebinar (Citrix), webinar registrations can now be managed within Act-On Contacts. Registration forms can be set to submit new contacts to the All Contacts list. Registration details can be managed within the All Contacts UI instead of in Other Lists > Webinar Lists. When This feature is available for general releas...
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Act-On Contacts-Based Automated Programs Start Immediately

What's Changing Previously, Automated Programs based on segments could not start immediately; they had to be scheduled, with the shortest increment being 1 hour. This has been changed for Act-On Contacts. Now, programs that have a profile-based segment as their source can be started immediately. When As of August 12, 2024, this feature is now available for Act-On Contacts users. Customer Imp...
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Sync MS Dynamics Marketing Lists to All Contacts Segments

What's Changing Act-On Contacts users who sync with the Microsoft Dynamics CRM can now sync Dynamics static & dynamic marketing lists as a segment of All Contacts. To sync a Dynamics list, choose Add segment from CRM from the menu at the top of the All Contacts screen: From the next screen, select the Dynamics static or dynamic contact or lead list(s) you wish to sync: You can choose to creat...
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